i just read lisa's post and then bob's post. i contacted her (lisa) and she tells me she longer wants to have anything to do with the bird community. from the conversation (a new bird owner and had dogs all their lives in her family) it is up to us experienced bird people to tell novices about fraud, et. al. why in the world that another human being with any brain cells or emotion would call another stupid or crazy because of ignorance is no excuse. not everyone i teach in my class still has not fully understood the new curriculum no matter easy i make the it every semester. obviously bob is a know-it-all and i can never imagine calling my students names and speaking down to them. this is a tragedy and should be treated as such. familiarity for one may be not familiar for another. we are supposed to teach each other. isn't this just 1 of the reasons of why we have boards, chats, discussions, etc.? i would be in disgust as well if it was me.