On 4/26/07, Birdiegirl #1 wrote:
> After visiting one of the local Petsmarts in my area
> (Maryland) I will no longer patronize Petsmart unless
> they change their practices. I wanted to buy a lovebird
> and a cockatiel, the salesgirl offered to let me see some
> of the other cockatiels they had in the back of the store
> so I could decide which one to purchase. I was taken to
> the back to a closet that was about 4x6 one single light
> bulb in the ceiling and there were cages stacked about 4
> high and two wide no windows or ventilation if the door
> was shut. It was dull and the birds were quiet, the
> stacking made it even darker for the lower cages. Some of
> the poo in the cages was discolored and how dismal to be
> put in a closet and have the door shut for any period of
> time, anytime someone chose to shut the door or at night.
> I complained to the manager who advised it is Petsmarts
> policy to house the birds in the closet (I guess they were
> the extra birds) there was room in the regular area of the
> store to have put those birds out there. I noticed that
> one of the lovebirds feathers looked unhealthy and
> mentioned that to the manager as well as the fact some of
> the birds in the closet were showing signs of illness and
> that they were exposing all of the other birds to
> potential illness then selling these birds to unsuspecting
> buyers. I will not do business with any company that
> treats animals inhumanely or fails to provide adequate
> care for them when they are makeing money off of them. I
> have also sent my complaint to Petsmart.
I hope you didnt buy the lovebird & cockatiel????
After receiving your complaint, PetSmart will offer you a
$25 gift card--- but NEVER change their policy !